SEPM: Web Console display address in 169.254.x.x in the Server Field

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Article ID: 156325

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Updated On:

Products

Endpoint Protection

Issue/Introduction

When accessing the Symantec Endpoint Protection Manager web console, the ip address displayed in the server field is always an address in 169.254.x.x

Cause

APIPA is typically not used on managed networks, it is best practice to disable unused Network Interfaces.

Windows will configure an APIPA address if a Network Interface is connected to a physical network and the NIC is configured to use DHCP but no DHCP server was available.

Resolution

Assign a fixed ip address or disable the network interfaces using an APIPA IP address.


Applies To

The server on which the SEPM is installed has several network cards and one or more is using an APIPA address in 169.254.x.x.