Microsoft Outlook 2010 Compatibility with PGP Desktop 10.1.x clients

Article Id: 156294

Status: Published

Updated On: 05-01-2015 07:14

Legacy Id: TECH187028

Products:

Symantec Products

Issue/Introduction:

When trying to use Microsoft Outlook 2010 with PGP Desktop 10.0.x - 10.1.x clients, the application does not work properly.

Cause:

Outlook 2010 is not supported with version 10.0 - 10.1.x clients.

Resolution:

The solution is to upgrade to PGP Desktop 10.2 or later which provide support for Outlook 2010. See the release notes of both 10.0 and 10.2 versions to know more about the compatible email clients with PGP Desktop.