Error: "An error has occurred in the script on this page" when clicking "Tell Me More"


Article ID: 156289


Updated On:


Endpoint Protection


An Internet Explorer Script Erorr window displays when clicking on Monitors > Tell me more or Reports > Tell me more.


This issue is resolved in Symantec Endpoint Protection Manager 12.1 Release Update 1 Maintenance Patch 1. For information on how to obtain the latest build of Symantec Endpoint Protection, read: Obtaining an upgrade or update for Symantec Endpoint Protection.

To work around this issue, do one of the following:

  1. Add both http://<hostname> and https://<hostname> to the Internet Explorer Trusted Sites list
  2. Disable Internet Explorer Enhanced Security Configuration (ESC)
  3. Click Refresh, then click Tell me more Again