Error: "Server Busy" upon clicking Scan while an active scan is paused

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Article ID: 156283

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Updated On:

Products

Endpoint Protection

Issue/Introduction

On a managed client, you start an active scan from Scan for threats > Initiate an active scan. After pausing and minimizing the active scan window, you click Scan in the main user interface. You see a Server Busy message, and Symantec Endpoint Protection stops responding.

Server Busy
This action cannot be completed because the other program is busy. Choose 'Switch To' to activate the busy program and correct the problem.

Cause

Resolution

To work around this problem, restore and unpause the active scan.


Applies To