Symantec Messaging Gateway Control Center Server is Listening for HTTP Traffic on port 41080

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Article ID: 156272

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Updated On:

Products

Messaging Gateway

Issue/Introduction

 

  • Symantec Messaging Gateway (SMG) Control Center (BCC) is installed
  • The BCC server is listening for HTTP connections on port 41080
    To verify this follow these steps:
    1. Login to the SMG CLI command prompt on the BCC server
    2. At the prompt enter in the following command and press enter:
    netstat -an | grep 41080 | grep LISTEN
    3. Having any rows returned by the command indicates this condition

 

Cause

 The initial installation of the SMG BCC incorrectly allows HTTP connections over port 41080.  

Resolution

 

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article.

Symantec is committed to product quality and satisfied customers.

This issue is currently being considered by Symantec to be addressed in the next major revision of the product.

There are no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time.

Please note that Symantec reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests or introduces new risks to overall code stability.

Symantec’s plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.

Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

Please contact your Symantec Sales representative or the Symantec Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue.

For information on how to contact Symantec Sales, please refer to the following Web site:

http://www.symantec.com/business/index.jsp

 

 

Workaround

To resolve this issue manually disable all HTTP traffic on the command prompt of the BCC server

To Disable all HTTP traffic to the BCC server by using commands on the CLI prompt, follow these steps:

  i. Login the to the Admin CLI prompt on the SMG BCC server
  ii. At the prompt enter in the following and press Enter:
    cc-config http --off
   
  NOTE
: These steps will stop and restart the BCC