Unable to detect the wireless keyboard on HP Elitebook 8540W Laptop
Customer Using Old BIOS Firmware on HP Elitebook 8540W
Version F.20
Upgraded the firmware for HP Elitebook 8540w laptop to Firmware Version F.0F
Installed PGP Desktop Version 3.2.0 MP5
Unplugged Logitech Wireless receiver from an old keyboard connected to the docking station.
Applies To
PGP Desktop Version 10.2MP3
Logitech Wireless Keyboard K350