Symantec Messaging Gateway FIPS state is not saved as part of a system backup

Products

• Messaging Gateway

Issue/Introduction

After performing an osrestore of the Symantec Messaging Gateway (SMG) appliance and restore from backup, FIPS mode is not longer enabled.

Cause

FIPS mode status is not currently stored as part of the Control Center database and so is not part of the configuration backup.

Resolution

Following an osrestore and configuration restore, FIPS mode will need to be re-enabled on the SMG appliance using the "fipsmode on" command line interface (CLI) command as discussed in the Symantec Messaging Gateway FIPS 140-2 Level 1 Deployment Guide.