Symantec Messaging Gateway FIPS state is not saved as part of a system backup

Article Id: 156223

Status: Published

Updated On: 07-02-2020 18:52

Legacy Id: TECH186259

Products:

Messaging Gateway

Issue/Introduction:

After performing an osrestore of the Symantec Messaging Gateway (SMG) appliance and restore from backup, FIPS mode is not longer enabled.

Cause:

FIPS mode status is not currently stored as part of the Control Center database and so is not part of the configuration backup.

Resolution:

Following an osrestore and configuration restore, FIPS mode will need to be re-enabled on the SMG appliance using the "fipsmode on" command line interface (CLI) command as discussed in the Symantec Messaging Gateway FIPS 140-2 Level 1 Deployment Guide.