Symantec Control Compliance Suite (CCS) Web dashboards show "no data found" after running "Reporting Database Synchronization" job.
To get to this point the following are most likely the preceding events:
no data found
When a check in any standard is modified, the Check, its Section and its Standard are all given new version numbers. The Standard Compliance Management dynamic dashboard panel displays compliance for current version of standard and since the standard version changes because of check modification, the compliance status for current version of standard is unknown until an new assessment is performed.
A new run of the Collection-Evaluation-Reporting (CER) job is required to collect, evaluate and sync data specific to the current version of the standard. The standard will now again appear in Standard Compliance Management dynamic dashboard panel and no longer show a "no data found" message.
Avoid making changes to your Standards (including checks and sections) during your audit / compliance cycles.
If the situation is unavoidable ensure that you run the CER job immediately after changing the standard. This will ensure that compliance score is available for current version of standard.
If want to verify whether evaluation has been performed against current version of standard
Symantec Control Compliance Suite 10.5