Difference between a managed Symantec Endpoint Protection (SEP) Client and an Unmanaged SEP Client.

Article Id: 156191

Status: Published

Updated On: 19-05-2020 22:36

Legacy Id: TECH185894

Products:

Endpoint Protection

Issue/Introduction:

Questions regarding a Managed SEP Client and an Unmanaged SEP Client.

What is the difference between a managed SEP Client and an Unmanaged SEP Client?
Are there any differences in the features?
How to find if the client is managed or unmanaged?

Resolution:

Difference between a managed SEP Client and an Unmanaged SEP Client.

Managed Client	Unmanaged Client
A managed client communicates with a management server in our network. The administrator configures the protection and the default settings, and the management server downloads the settings to the client. If the administrator makes a change to the protection.	An unmanaged client does not communicate with a management server and an administrator does not manage the client.
The user doesn’t have the right required to configure the client. All the settings are locked or unavailable, but we can view information about what the client does on your computer.	The user has all the right to configure the client. All the settings are available for him to configure
The administrator manages the client, but we can change some client settings and perform some tasks. For example, we may be able to run your own scans and manually retrieve client updates and protection updates.	All administrative tasks can be run by the client
The administrator manages the client, but we can change all the client settings and perform all the protection tasks.	It is self-managed client

Differences between a managed client and an unmanaged client on the basis of features:

Features	Managed Client	Unmanaged Client
Virus and Spyware Protection	The client displays a locked padlock option and the option appears dimmed for the options that we cannot configure.	The client does not display either a locked padlock or an unlocked padlock.
Proactive Threat Protection	The client displays a locked padlock option and the option appears dimmed for the options that you cannot configure.	The client does not display either a locked padlock or an unlocked padlock.
Client management and Network Threat Protection settings	The settings that the administrator controls do not appear.	All the settings appear.

Now how to check if the client is managed or unmanaged

To check whether the client is managed or unmanaged

On the Status page, click Help > Troubleshooting.
In the Troubleshooting dialog box, click Management.
In the Management panel, under General Information, next to Server, look for the following information:
- If the client is managed, the Server field displays either the management server's address or the text Offline.
  
  The address can be an IP address, DNS name, or NetBIOS name. For example, a DNS name might be SEPMServer1. If the client is managed but not currently connected to a management server, this field is Offline.
- If the client is unmanaged, the Server field is Self-managed.
Click Close.