Proper library version is not found when using PGP Command Line

Products

• PGP Command Line

Issue/Introduction

When attempting to execute a PGP command on certain platforms, you may receive an error concerning the libgcc, libxml or some other library.

ld.so.1: pgp: fatal: libgcc_s.so.1: version `GCC_4.2.0' not found (required by file /opt/pgp/lib/libstdc++.so.6)

or

ld.so.1: pgp: fatal: libxml2.so.2: version 'LIBXML2_2.6.0' not found (required by file /opt/pgp/bin/pgp)
ld.so.1: pgp: fatal: libxml2.so.2: open failed: No such file or directory

Cause

This error appears because the system by default using different version of the library rather than the version shipped with PGP Command Line. 

Resolution

Ensure that respective library shipped with PGP is used by default when running pgp. For this alter the LD_LIBRARY_PATH variable for the user that will be executing PGP commands.  You can alter the path in the user's environment by adding the following to the shell login scripts:

export LD_LIBRARY_PATH=/opt/pgp/lib:$LD_LIBRARY_PATH

 

 

Alternately, you can create a wrapper script that sets the path when you run PGP as described in this article: www.symantec.com/docs/TECH159489  

Applies To

PGP Command Line 10.2.x, 10.3.x

Oracle Solaris 10, Oracle Solaris 11

Possibly other OS platforms