Custom CIF, CHF and BHF not recognized in custom packages.

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Article ID: 156170

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Updated On:

Products

Symantec Products

Issue/Introduction

Custom CIF, CHF and BHF not recognized in custom packages.
 

Error message: "Files is not a valid pcAnywhere file" appear for custom BHF, CHF and CIF files.

Resolution

All new and custom BHF and CHF files should be exported using awFileMgr.exe before including them in the Symantec Packager.   See HOWTO75111 for more info on using the awFileMgr.exe and TECH110739 for more infomraiton on building a successful pcAnywhere package.