You want to know how to change the Service Account password used by the Symantec Application Server service in CCS.
The steps below outline a procedure that can be used if you can preplan and can make changes dynamically in the CCS console immediately upon having changed the Active Directory password for the service account.
NOTE: The Configure Service Account tool (ConfigureServiceAccount.exe), whose use is outlined in other technical documents, is only required to be used if the password has been changed and the application server service will not start. It can also be used if the steps below fail to change the password for any reason.
CCS 11.x and 12.x
Use the following steps to change Symantec Application Server Service account password (not the account name itself):
Note: In addition, if the same service account is also used for LDAP asset imports, data locations, CSV data collection, ODBC data collection or other credentials used in data collections, you will need to update those setups as well with the new password. Again, this is only required if you have used the same service account for other connections or in other credentials within CCS.