Endpoint Management unable to generate policy XML for item Software update Plug-in Upgrade

Article Id: 156115
Status: Published
Updated On: 03-03-2017 14:34
Legacy Id: TECH184552
Products:
Patch Management Solution for Windows
Issue/Introduction:

Notification Server logs are seeing constant errors from a cloned Software Update Agent Upgrade policy

 

Unable to generate policy XML for item  Software update Plug-in Upgrade

Unable to build the client configuration XML for advertisement with guid

Reason did not get a row for software delivery advertisement from the SWD tables.

Cause:

Cloning the Default Policy spawns extra policies that cause code base issues.

Resolution:

  1. Disable all cloned Software Update Agent Upgrade polices.
  2. In Windows Task Scheduler on the Notification Server run 'NS.Package refresh' and 'NS.Package Distribution'
  3. Delete the cloned policies previously disabled.
  4. Either enable the Default Upgrade Policy and have it run ASAP and on a schedule.