During installation of a Control Compliance Suite Vulnerability Manager - CCS VM scan engine in DMZ, getting a message that the update server could not be accessed.

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Article ID: 156102

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Updated On:

Products

Control Compliance Suite Vulnerability Manager

Issue/Introduction

You recieve the message:  "Update server could not be accessed" while trying to install a remote scan engine.

"Update server could not be accessed"

Cause

This may happen if the updates server is not reachable from the scan engine.

The message can be ignored since the scan engine recieves its updates from the CCS-VM server.

Resolution

This may happen if the Rapid7 updates server is not reachable from the scan engine.

You can ignore the message since the scan engine would recieves updates from the CCS-VM server.