Messaging Gateway (SMG) spam definitions stop updating but malware definitions update normally.
The conduit log contains repeating instances of the following error but no license errors from the other services:
"Error from web server 471 - License Invalid : unable to GET: https://aztec.brightmail.com/rules..."
This issue may be resolved by performing the following steps to reset the license data on the SMG system:
service mta stop
license-control --remove --force
delete dayzerorules intsigrules regexrules spamhunterrules spamsigrules bodyhashrules statsigrules
service mta start
If the issue persists, please contact Symantec Technical Support. It may be neccessary to issue a new license file.