Getting an error while installing Data Processing Service "The screen resolution is not adequate for running SYMCERT utility. This programme requires X resolution..."

Products

• Control Compliance Suite Exchange

Issue/Introduction

While installing Data Processing Service (DPS) component of Control Compliance Suite get an error related to screen resolution

 " The screen resolution is not adequate for running SYMCERT utility. This programme requires X resolution..."

Cause

Missing Registry Settings for Screen Resolution.

Resolution

Add Registry Values as per the Screen Shot and then after adding the Dword Values reboot the Server and Start the Installation again.

 

Create the  Registry Dword Value Entries in HKEY_CURRENT_CONFIG\System\CurrentControlSet\Control\VIDEO\{ACD474E0-F2B7-498A-A290-E03BB0E0780C-This is an Example.You should have a Different  Key Name}\0000

 Registry Settings Screen Shot attached with the Case.

  Installation Completes Successfully after the above Steps.

Applies To

Operating System- Windows Server 2003 Standard Server.

Product Version - CCS 10.5