Download Unexpected exception downloading package 832c527c-b9c9-46fb-b1f1-2f35434ff90d

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Article ID: 156054

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Updated On:

Products

Management Platform (Formerly known as Notification Server)

Issue/Introduction

Error related to the Patch Management is causing clients CPU usage issues.

Download Unexpected exception downloading package 832c527c-b9c9-46fb-b1f1-2f35434ff90d (i.e.Patch Install Tools Package) is found in the clients

Cause

Clients are trying to get the Patch Tool package and it is failing.

Resolution

Verify the hidden SWD policy is enabled and targeting all clients.

http://localhost/Altiris/NS/Admin/SoftwareDelivery/AgentInstall.aspx?Guid=7a708b96-db92-4f09-ad46-8bc8fdd62d70

If it is not updating its target list call support and reference Tech142535.

 

Applies To

 

7.1 SP2