Specifying a password with more than 18 characters during installation of Symantec Security Information Manager 4.7 will cause the installation to fail

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Article ID: 155970

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Updated On:

Products

Security Information Manager

Issue/Introduction

Specifying a password with more than 18 characters during installation of Symantec Security Information Manager 4.7 will cause the installation to fail.

In the file /dbsesa/ldapdb2/idsslapd-ldpadb2/logs/db2cli.log there will be a message
that the password is too long.

2012-02-14-11:34:33.native retcode = -10002; state = "28000"; message
= "SQL10002N  The password supplied is too long.  SQLSTATE=28000

 

Cause

 

There is a limitation of 18 characters for the password when installing IBM LDAP / DB2 on RedHat Enterprise Linux 4.

The Installation-Interface doesn't check for this limit during the installation.

Resolution

Use a password with 18 characters or less during installation.