Specifying a password with more than 18 characters during installation of Symantec Security Information Manager 4.7 will cause the installation to fail

Article Id: 155970

Status: Published

Updated On: 27-02-2012 06:34

Legacy Id: TECH182372

Products:

Security Information Manager

Issue/Introduction:

Specifying a password with more than 18 characters during installation of Symantec Security Information Manager 4.7 will cause the installation to fail.

In the file /dbsesa/ldapdb2/idsslapd-ldpadb2/logs/db2cli.log there will be a message
that the password is too long.

2012-02-14-11:34:33.native retcode = -10002; state = "28000"; message
= "SQL10002N The password supplied is too long. SQLSTATE=28000

Cause:

There is a limitation of 18 characters for the password when installing IBM LDAP / DB2 on RedHat Enterprise Linux 4.

The Installation-Interface doesn't check for this limit during the installation.

Resolution:

Use a password with 18 characters or less during installation.