Profile installation error: Safari Could not install the profile due to an unknown error


Article ID: 155962


Updated On:


Mobile Management


When enrolling the iOS Mobile Management Agent with an MMS server, an error is encountered.

"Safari could not install a profile due to an unknown error."


iOS 5 requires https to be used


1: In the Symantec Management Console, go to Home > Mobile Management

2: Click on Mobile Management Server settings

3: Click on your site server in the bottom right pane and click the pencil to edit the settings

4: If your site server connection settings are overridden, select 'use https' and save the changes.  Then click the save changes button on the Mobile Management Server Settings page.

Applies To

iOS 5