Recovery of the Deleted Items folder in Outlook 2010 gives an error message

Products

• Symantec Products

Issue/Introduction

Recovery of the Deleted Items Folder in Outlook gives the following error message.

"Outlook was unable to recover some or all of the items in this folder. Make sure you have the required permissions to recover items in this folder, and try again.  If the problem persists, contact your administrator."
 

"Outlook was unable to recover some or all of the items in this folder. Make sure you have the required permissions to recover items in this folder, and try again.  If the problem persists, contact your administrator."
 

Resolution

This issue is fixed in 3.2 MP2 HF1/10.2 MP2 HF1 and in 3.2 MP4/10.2 MP4 and above.

Applies To

Outlook 2010 and PGP Desktop 10.2