Spam email is not removed from the SESC-created SPAM submission folder. Sometimes the spam submission folder is not created.
Log Name: Application
Source: Symantec Email Submission Client
Date: 2/21/2012 3:26:09 PM
Event ID: 8
Task Category: Subscription
The throttling policy for user BENEXCHANGE2010\sescsvc01 prevented the creation of subscription for 6 user(s). Increase the "EWSMaxSubscriptions" throttling policy and retry. List of users who were not provisioned can be found at following location:
NOTE: The server name above is different depending on the name of the computer SESC is installed on.
SESC has encountered the EWS maximum subscription throttling policy. See Exchange Client Throttling policies. The EWS subscription could not be created. Since the EWS subscription is not created spam submitted to the folder is not processed by SESC.
Remove the Exchange client throttling policies for the SESC service account. See the following article for steps: How to set the Exchange Web Services (EWS) throttling policy for Exchange 2010 for use with Symantec Email Submission Client (SESC).