How is computer uptime calculated by the cdm probe and how can we change the interval it reports the metric: QOS_COMPUTER_UPTIME

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

The metric QOS_COMPUTER_UPTIME is gathered once an hour by the cdm probe.  

How is computer uptime calculated by the cdm probe and how can we change the interval it reports the metric: QOS_COMPUTER_UPTIME?

Environment

- UIM v8.5.1- cdm v6.10- Windows / Linux

Resolution

Computer uptime, as reported by the cdm probe will be shown as cumulative, in seconds, since the robot was started. If you are looking for Availability you might try using the net_connect probe to ping a device and then base your SLA on the maximum response time you consider the node to be 'available' versus unavailable.

Uptime is the number of seconds the computer has been running since reboot. It is not that useful for an SLA because it is a counter that continues to rise until a reboot occurs.

It is not possible to change the interval this metric is reported by the cdm probe.  It is hard-coded to once an hour.

Additional Information

How can I monitor system uptime?

https://knowledge.broadcom.com/external/article?articleId=34744

CDM Probe Documentation:

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/alphabetical-probe-articles/cdm-cpu-disk-memory-performance-monitoring/cdm-cpu-disk-memory-performance-monitoring-release-notes.html