You may be prompted to activate Windows Vista or Windows Server 2008 SP 1 or experience system lock out with SEP 12.1 on a computer on which Enterprise Volume License was already activated. When you apply Windows Vista SP 2 or Windows Server 2008 SP 2 the issue goes away.
You may experiencing the following messages and the inability to log into the machine:
An unauthorized change has been made to Windows."
ERROR TEXT: 0xC004D401 - The security processor reported a system file mismatch
error.
Event ID 4102
Source Winlogon
Windows License is invalid. Error 0xC004F027. Policy value 0x00000000.
&
Event ID 4103
Source Winlogon
Windows License Activation Failed. Error 0x00000000.
This issue can occur when Application and Device control is enabled with a policy that prevents modification of system files. In most cases the default policy 'prevent modification of system files' is enabled, however custom created policies may also cause the error.
The Application and Device control portion of SEP 12.x is controlled by Sysplant.sys which injects Sysfer.dll into all running processes. Prior to Service Pack 2 for Windows Vista and Windows Server 2008, Microsoft had an integrity check on the windows licensing service Slsvc.exe which would trigger the error when Sysfer.dll is injected into Slsvc.exe. Microsoft has relaxed this integrity check in Service pack 2 for Windows Vista and Windows Server 2008.
Because Sysfer.dll injects itself into Slsvc.exe, customers can do one of the following to resolve the issue:
NOTE: Windows 2008 SP 1 is no longer supported as of July 11 2011 and Windows Vista SP 1 is no longer support as of July 12 2011.
Applies To