Unmanaged Symantec Endpoint Protection 12.1 client preventing copying autorun.inf files

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Article ID: 155919

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Updated On:

Products

Endpoint Protection

Issue/Introduction

Unmanaged Symantec Endpoint Protection (SEP) 12.1 client preventing copying autorun.inf files.

"Block access to autorun.inf" in SEP control log.

Cause

Unmanaged SEP 12.1 client with all components installed.

By default Application and Device control installed and will block copying of autorun.inf.

Resolution

Here are the steps to follow:

  1. Open SEP Client user interface.
  2. Click on "Change Settings".
  3. Click on the "Configure Settings" next to Client management. 
  4. In Client Management Settings screen remove the checkmark for "Enable Application and Device Control".