Error: "Access denied" while querying a UNIX server in agentless mode using bv-Control for UNIX.

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Article ID: 155908

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Updated On:

Products

Control Compliance Suite Control Compliance Suite Standards Server Control Compliance Suite Unix

Issue/Introduction

Error: "Access denied" while querying a UNIX server in agentless mode using bv-Control for UNIX.

Cause

 Access is denied to /etc/shadow file if parameters to bvagentlessconfig.ini are not set accordingly.

Resolution

  1. Go to the following location :  <Installation_Drive>\Symantec\RMS\Control\UNIX\ConfigFiles
  2. Open the file bvagentlessconfig.ini.
  3. Comment the parameter value SecuredFiles=SecuredFiles.dat
    • Note: Comment this parameter only if the file content of SecuredFiles.dat contains the files entries i.e. etc/passwd,/etc/shadow. If file entries beside the ones mentioned are also present, then in the file SecuredFiles.dat , comment the entries for /etc/passwd and /etc/shadow .And keep the entry “SecuredFiles=SecuredFiles.dat “ in bvagentlessconfig.ini uncommented.
  4. Make Sudosupport=true in the bvagentlessconfig.ini file .
  5. For further in depth knowledge , please refer to attached Getting Started Guide of bv-control for UNIX 10.50.1 , Topic : Configuring a SUDO setting in the bvAgentlessConfig.ini file for query execution. Page No: 90.

Attachments

bv-Control_for_UNIX_Getting_Started_Guide_10.5.1.pdf get_app