Symantec Email Submission Client (SESC) Installer Reports Required Components Missing

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Article ID: 155896

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Updated On:

Products

Mail Security for Microsoft Exchange Messaging Gateway

Issue/Introduction

The SESC installer is showing the screen for Required Components.  One of the components is listed as Not Installed and the installation cannot proceed.  See the attached screenshot for an example.

Cause

One of the components required for SESC installation is not configured on the operating system.

Resolution

Use the steps below to configure the operating system with the required components.

Microsoft .NET Framework 3.5 or above

1. Start Server Manager.
2. Click Add Features.
3. Expand the tree item .NET Framework 3.5.1. Features.
4. Click the .NET Framework 3.5.1 Features|.NET Framework 3.5.1 item and click Next. (see attached screenshot).
5. In the Confirm Installation Selections interface, review the selections and then click Install.
6. Allow the installation process to complete and then click Close.

 

Microsoft Internet Information Service

1. Start Server Manager.
2. Click Add Roles.
3. Click Web Server (IIS) and click Next.
4. Click the Next button past the Introduction screen.
5. In the Role Services screen leave the defaults and check the following:

Security|Basic Authentication

Security|Digest Authentication
Security|Windows Authentication

and click the Next button.

6. Allow the installation process to complete and then click Close.

Microsoft Information Service Security Component (Basic and Windows Authentication)

NOTE:  If these steps are done if following the instructions above for installing IIS.  It is not necessary to perform these again.

1. Start Server Manager.
2. Click Go to Roles.
3. Click Add Role Services.
4. In the Role Services screen leave the defaults and check the following:

Security|Basic Authentication
Security|Windows Authentication

and click the Next button.


5. Click the Install button.
6. Allow the installation process to complete and then click Close.

 

 

 

 

Applies To

  • SESC 1.X

Attachments

selectfeatures.jpg get_app
screenshot.jpg get_app