Cannot proxy process due to insufficient privileges. Process may be a service.
Article ID: 155872
Updated On:
Products
Issue/Introduction
PGP is unable to process (decrypt) incoming emails. Encrypted email shows with an empty body with attachments named version.txt and message.pgp
PGP may be unable to encrypt outbound email.
Cannot proxy process due to insufficient privileges. Process may be a service.
Cause
The PGP installer will proceed even if the current User Access Control (UAC) setting prevents the successful installation of all components
Resolution
Prior to beginning the install of PGP, disable UAC. This will require a reboot. Install PGP. Once the computer has completed its reboot to finish the PGP installation, UAC may be set to whichever level is desired.
If PGP is already installed, you may need to uninstall it, disable UAC, re-install PGP and then set UAC to the desired level.
Applies To
Windows Vista or Windows 7
UAC enabled at some level
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