Symantec Endpoint Protection 12.1 clients are holding onto more than one set of definitions at a time, using up additional disk space
Error example from: SEP Support Tool (SST) logs:
You need to reboot this computer to delete 22 files.
Tests Error You need to reboot this computer to delete 22 files:
Protection\12.1.671.4971.105\Data\Definitions\VirusDefs\20120130.035\VIRSCAN5.DAT
\??\C:\Documents and Settings\All Users\Application Data\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Data\Definitions\VirusDefs\20120130.035\VIRSCAN7.DAT
\??\C:\Documents and Settings\All Users\Application Data\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Data\Definitions\VirusDefs\20120130.035
\??\C:\Documents and Settings\All Users\Application Data\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Data\Definitions\VirusDefs\20120131.003\ECMSVR32.DLL
\??\C:\Documents and Settings\All Users\Application Data\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Data\Definitions\VirusDefs\20120131.003\NAVENG32.DLL
\??\C:\Documents and Settings\All Users\Application Data\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Data\Definitions\VirusDefs\20120131.003\NAVEX32A.DLL
\??\C:\Documents and Settings\All Users\Application Data\Symantec\Symantec Endpoint
This issue has been fixed in Symantec Endpoint Protection 12 Release Update 2 (RU2). For information on how to obtain the latest build of Symantec Endpoint Protection, read TECH 103088: Obtaining an upgrade or update for Symantec Endpoint Protection or Symantec Network Access Control.