Error MSVCR100.dll could not be found

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Article ID: 155765

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Updated On:

Products

VIP Authentication Service

Issue/Introduction

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When trying to install or launch the VIP Enterprise Gateway, the following error occurs:

Error: MSVCR100.dll could not be found.

Resolution

MSVCR100.dll is part of the Windows Visual C++ Redistributable Package installed with VIP Enterprise Gateway. If this file becomes inaccessible to VIP EG due to corruption, rights, etc., VIP EG components may fail to start. If this affects a 3rd party integration, refer to the product documentation for the required Visual C++ Redistributable Package.  

First, repair the program by running the VIP EG setup program with Administrative privileges, then choose to repair the program. 

If this fails, download and re-install the package(s) as they appear in Add\Remove programs in the control panel.