How to delete clients that have not connected to the Symantec Endpoint Protection Manager for a specified time

book

Article ID: 155738

calendar_today

Updated On:

Products

Endpoint Protection

Issue/Introduction

One needs to find the option “Delete clients that have not connected for X days” in the different versions of Symantec Endpoint Protection Manager (SEPM).

Resolution

In SEPM 12.1 RTM (12.1.671.4971):
Admin > Servers > Local Host > Database Properties

In SEPM 12.1 RU1 (12.1.1000.157) and higher versions:
Admin > Domains > Domain Properties

In SEPM 14.0 (14.0.1904.0000) and higher versions:
Admin > Domains > Domain Properties

Note: Clients that have been imported from Active Directory cannot be deleted using the above method, those clients will need to be deleted from Active Directory and then synced with SEPM in order for the clients to be removed. It will take approximately 45 days for the decommissioned clients to drop out all of the reports.

Applies To

The option “Delete clients that have not connected for X days” is not in the same panel in all SEPM versions.