How to use CA Identity Manager to hide terminated users from Global Address List in Microsoft Exchange and Office 365.

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Article ID: 15570

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Updated On:

Products

CA Identity Manager CA Identity Governance CA Identity Portal CA Risk Analytics CA Secure Cloud SaaS - Arcot A-OK (WebFort) CLOUDMINDER ADVANCED AUTHENTICATION CA Secure Cloud SaaS - Advanced Authentication CA Secure Cloud SaaS - Identity Management CA Secure Cloud SaaS - Single Sign On

Issue/Introduction



Users not getting hidden from Microsoft Exchange and Office 365 address book. How to hide terminated users from the Global Address list without removing the users?

Environment

Release: CAIDMB99000-12.6.7-Identity Manager-B to B
Component:

Resolution

A method to do this would be to setup a Policy Xpress Policy to modify a required attribute to hide from the Global Address List. By default, users will have an attribute "msEchHideFromAddressLists" contain a value of "<not set>". Select this attribute and edit the attribute to a value of "True". This will hide the requested user from the Global Address List.