When running Compliance in CA Software Asset Manager downgrade path are not being applied.
Article ID: 15548
CA IT Asset Manager
CA Software Asset Manager (CA SAM)
ASSET PORTFOLIO MGMT- SERVER
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
I am running Compliance in CA Software Asset Manager. The downgrade paths are not being applied correctly.
Release: UAPMAC990JPP-12.9-Asset Portfolio Management-Asset Configuration
Go to Catalog - Product Data - Downgrade Paths and confirm that the downgrade paths are activated.