CA Software Asset Manager and Java requirements

Article Id: 15541

Status: Published

Updated On: 14-02-2018 07:49

Legacy Id: TEC1365032

Products:

CA IT Asset Manager , CA Software Asset Manager (CA SAM) , ASSET PORTFOLIO MGMT- SERVER , CA Service Management - Asset Portfolio Management , CA Service Management - Service Desk Manager

Issue/Introduction:

Does the SAM server require Java to be installed in order for the application to function? We are using SQL Server for our database.

Environment:

CA Software Asset Manager, any release level

Resolution:

JAVA is not required for the CA Software Asset Manager application to function. JAVA/JRE is only required for PDF report generation.

Please refer to the SAM system administration manual.pdf, located in the \docs directory of your SAM installation, for pre-requisites and requirements.