Re-direct the URL to CA Service Catalog (with login credentials and other details).

book

Article ID: 15509

calendar_today

Updated On:

Products

CA Service Catalog CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

How to re-direct the URL to CA Service Catalog (with login and other details).
To be able to (auto)login to CA Service Catalog and set appropriate offerings and (different) BUs.
In CA Service Catalog(SC), there are several possibilities to directly get in the SC-UI through a customized URL.



How to re-direct the URL to CA Service Catalog (with login and other details).
To be able to (auto)login to CA Service Catalog and set appropriate offerings and (different) Business Unit(s).

Environment

Windows running CA Service Catalog.

Resolution

In CA Service Catalog(SC), there are several possibilities to directly get in the SC-UI through a customized URL.
 
Below are some examples you could use:

Login Credentials:
http://<server>:<port>/usm/wpf?Node=iclaunchpad.pad&username=spadmin&pass=<pw>

Request_ID:
http://<server>:<port>/usm/wpf?Node=icguinode.requestprofile&Args=10006&KEEP_returnNode=catalogpendingitems%26Args%3D0%26Args%3D10

To open a new request for e.g. Offering/Telecom Services:
http://<server>:<port>/usm/wpf?Node=icguinode.cataloggetchildren&Args=10119&ObjectID=10119&NspPath=&username=spadmin&pass=spadmin

Offering/Telecom Services/Desk Phone:
http://<server>:<port>/usm/wpf?Node=icguinode.catalogitemdetails&Args=10120&ObjectID=10120&NspPath=&username=spadmin&pass=spadmin

Not Categorized:
http://<server>:<port>/usm/wpf?Node=icguinode.cataloggetchildren&Args=10001&ObjectID=10001&NspPath=&username=spadmin&pass=spadmin

Business Unit:
http://<server>:<port>/usm/wpf?Node=iclaunchpad.pad&username=<userid>&pass=<pw>&domain=BU1Users

With a possible SC-SSO environment in place, the following could help you further:
Example:
userid = bu2user1
deflt-bu = SM141
other-bu = USERBU1
other-bu = USERBU2
 
- Login to windows with bu2user1
- In a browser, use address : http://<server>:<port>/usm/wpf?Node=iclaunchpad.pad
> SC-login with bu2user1 and default-bu
 
- In a browser, use address : http://<server>:<port>/usm/wpf?Node=iclaunchpad.pad&domain=USERBU1
> SC-login with bu2user1 and BU=USERBU1
 
To get into the Catalog/offering definition itself / Desk Phone, after you login first:
http://<server>:<port>/usm/wpf?Node=iclaunchpad.catalog_builder#id=10120;t=SERVICE_OFFERING;d=SM141

Additional Information

Also see:
https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.TEC586308.html
https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.TEC478548.html