How to configure a proxy server to permit LiveUpdate definitions.

Products

• Mail Security for Microsoft Exchange

Issue/Introduction

 You are installing a Symantec product that uses LiveUpdate in an environment that uses a proxy server. 

Resolution

 

Some organizations use proxy servers to control connections to the Internet. To use LiveUpdate, you might need to specify the address and port of the proxy serve as well as a user name and password. If needed, you can modify the proxy server configuration settings through LiveUpdate.LiveUpdate can use an HTTP, FTP, or ISP proxy server.

To configure FTP settings for LiveUpdate

1. On the Windows menu, click Start > Control Panel. (On 64-bit systems use Control Panel > View x86 Control Panel Icons)
2. In the Control Panel window, double-click Symantec LiveUpdate.
3. In the LiveUpdate Configuration dialog box, on the FTP tab, click I want to customize my FTP settings for LiveUpdate. When this setting is checked, the Use a proxy server for FTP connections option appears and is checked by default.
4. In the Address box, type the IP address of the FTP proxy server.
5. In the port box, type the port number. Typically, the port number for FTP is 21.
6. Click OK.

To configure HTTP settings for LiveUpdate

1. On the Windows menu, click Start > Control Panel. (On 64-bit systems use Control Panel > View x86 Control Panel Icons)
2. In the Control Panel window, double-click Symantec LiveUpdate.
3. In the LiveUpdate Configuration dialog box, on the HTTP tab, click I want to customize my HTTP settings for LiveUpdate. When this setting is checked, the Use a proxy server for HTTP connections option appears and is checked by default.
4. In the Address box, type the IP address of the HTTP proxy server.
5. In the port box, type the port number. Typically, the port number for HTTP is 80.
6. If a user name and password are required to access the HTTP proxy server, under HTTP Authentication, click I need authorization to connect through my firewall or proxy server. Then type the user name and password in the boxes that appear beneath the option.
7. Click OK.

To use an ISP dial-up connection for LiveUpdate

1. On the Windows menu, click Start > Control Panel. (On 64-bit systems use Control Panel > View x86 Control Panel Icons)
2. In the Control Panel window, double-click Symantec LiveUpdate.
3. In the LiveUpdate Configuration dialog box, in the ISP tab, click Customized settings for LiveUpdate.
4. Under Use this Dial-up Networking connection, do one of the following:
   In the drop-down list, select the appropriate connection.
   If the connection that you want to use is not found in the drop-down list, click Add, and then follow the Location Information Wizard instructions to add a connection.
5. Type your ISP user name and password.
6. Click OK.