When running the CMDB task "Assign Computer's Ownership to be the Primary User", this fails to work or assign the Asset Owner correctly to a computer resource.
ITMS 7.6, 8.x, 8.7.x
Various
The purpose of this task is to assign the Asset Owner to be the Primary User of a computer. Two different data classes are used to determine this as described below. Note: This task does not set the Primary User to be the Asset Owner, which it sometimes is incorrectly thought to do.
Troubleshooting:
There are many areas that this task can fail at. These are broken down by subject into separate articles for conciseness:
CMDB task "Assign Computer's Ownership to be the Primary User" fails to work due to issues with the Primary User
CMDB task "Assign Computer's Ownership to be the Primary User" fails to work due to issues with the task settings