When we login to WCC we have no tabs. Everything is blank and we see errors in the logs about cannot instantiate bean autosysService, how do we address this?

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Article ID: 15438

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) CA Workload Automation Agent

Issue/Introduction



When we login to our new WCC UI we have no tabs.  Everything is blank and we see errors in the logs about cannot instantiate bean autosysService.  

Environment

Product - Workload Control Center 11.4.xPlatform - Any

Resolution

Confirm the variable CA_WAAE_SDK_LIB is set to the directory containing asapi.jar

If it is not set correctly, make the necessary adjustments and restart WCC.