pdm_configure returns the error message
"To configure as secondary server, the primary server host cannot be the local host"
I installed Service Desk on a new server.
When I run pdm_configure to configure this as a secondary server, I get the error message
"To configure as secondary server, the primary server host cannot be the local host"
even the primary server host and the local host I entered are different.
Service Management 17.3
This error message is misleading. It has nothing to do with the wrong hostnames.
pdm_configure just tries to connect to the Primary Server.
If this is not running, or not reachable in the network, then this error message is returned.