Disable Email Input Prompt During User Enrollment
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Disable Email Input Prompt During User Enrollment


Article ID: 153448


Updated On:


Symantec Products


This article details how to disable the email input prompt during user enrollment.



Disabling the Allow user-initiated key generation option for a user policy removes the requirement for a user to enter an email address during enrollment as well as preventing users from creating new keys after installation. This can be advantageous when managed clients are only using PGP Whole Disk Encryption or all client keys for email are being managed on the server using Server Key Mode (SKM).

To disable user-initiated key generation


  1. Login to the PGP Universal Server administrative interface.
  2. Click the Policy card then select Internal User Policy.
  3. Select Internal Users: Default or the desired user policy.
  4. Click the Edit button next to PGP Desktop Settings. The PGP Desktop Options are displayed.
  5. On the General tab, remove the checkmark next to Allow user-initiated key generation.
  6. Click Save twice to update the client policy settings.