This article details the solution to resolve an issue when a computer will not boot to the operating system after encrypting the disk.
After encrypting the disk with PGP Whole Disk Encryption, the computer will not boot to Windows and displays a blinking cursor or a message similar to the message below. This issue occurs when the computer contains a recovery partition and has been encrypted using the option to encrypt the whole disk.
Press F11 to enter recovery mode
When encrypting a hard disk on a computer which contains a recovery partition, the disk will need to be encrypted using partition encryption.
Please use the steps below to resolve the issue.
|Caution: Do not select to encrypt the recovery partition on the hard disk.|
When using the Recovery CD to decrypt the hard disk, the amount of time to decrypt the disk will be greatly increased in comparison to decrypting the disk when using the PGP Desktop interface.