Error 2203.Database: System error -2147024629

Products

• Endpoint Protection

Issue/Introduction

The following error is encountered when installing Symantec Endpoint Protection: 

Possible log messages that may be seen.

Error 2203.Database: C:\WINDOWS\Installer\484ff.ipi. Cannot open Database file. System error -2147024629

MSI (s) (xx:xx) [xx:xx:xx:xxx]: SECREPAIR: Error in CreateDatabase for write
MSI (s) (xx:xx) [xx:xx:xx:xxx]: SECUREREPAIR: SecureRepair Failed. Error code: 89b681EB3D0

Error 2203. The installer has encountered an unexpected error installing this package.

MSI (s) (xx:xx) [xx:xx:xx:xxx]: Product: Symantec Endpoint Protection -- Error 2203. The installer has encountered an unexpected error installing this package.

Cause

14.3 

Resolution

Adjusting the Temp and Tmp environment variables from their default values causes this error.

How to edit the environment variables back to default:

1.  Right-click My Computer --> Properties --> Select the Advanced tab --> Select Environment Variables

2.  In the section titled "User Variables for Administrator" edit the TEMP and the TMP values to be the following:

          Variable Name: TEMP  Variable Value: %USERPROFILE%\Local Settings\Temp

          Variable Name:  TMP  Variable Value:  %USERPROFILE%\Local Settings\Temp