The Scan Engine web interface is greyed out or no pie chart is displayed on the home page after new installation.
None. This is a new install.
Scan Engine is not able to verify and register the license file with Symantec.
Caused by one of following:
- The license file has expired.
- The license file you are trying to install is not the correct license file for virus definitions.
- The license file is corrupt.
- The Scan Engine machine is unable to communicate to the license registration server in order to validate the license file. This is because you have a proxy or firewall blocking the host and/or port 443.
The following steps may help resolving this problem: