During the install of CDO (Collaboration Data Objects) the Following Error Message is Displayed: Collaboration Data Objects 1.2.1 cannot be installed unless Microsoft Office Outlook 2007 is also installed

Products

• Mail Security for Microsoft Exchange

Issue/Introduction

You are attempting to install the required CDO libraries when Symantec Mail Security for Microsoft Exchange (SMSMSE) is installed on a mailbox role on Exchange 2007.  The CDO installer shows the following error message:

Collaboration Data Objects 1.2.1 cannot be installed unless Microsoft Office Outlook 2007 is also installed

Conditions

• CDO installer was downloaded from here: Collaboration Data Objects, version 1.2.1.

 

Cause

The Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1 should be installed instead of MACDO.

 

 

Resolution

Install the following CDO libraries:

Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1

Technical Information

SMSMSE shows the following error message when the CDO libraries are not installed on Exchange 2007 mailbox role:

Messaging API and Collaboration Data Objects 1.2.1 is required for installation of Symantec Mail Security for Microsoft Exchange.