Symantec Email Proxy - 1003,11 - 451 4.3.5. Requested action aborted: local error processing

Products

• Endpoint Protection

Issue/Introduction

You cannot send email from a client machine with SEP installed using IceWarp mail server.

"Symantec Email Proxy. No se pudo enviar su mensaje de correo electrónico, el servidor de correo rechazó el mensaje: 451 4.3.5. Requested action aborted: local error processing."

"Symantec Email Proxy. Failed to send your email, your mail server rejected the message: 451 4.3.5. Requested action aborted: local error processing."

1003,11

Cause

Probably the disk drive is full.

Resolution

External reference:

http://www.merakmail.ch/icewarp_mailserver_support/faq/answer.asp?id=348
http://support.merakemailserver.co.uk/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=51&nav=0,16

--- snip ---

This error occurs when Merak Email Server is trying to read or write to disk and fails.

The most probable causes of this problem are listed below:

1. The directories set in the System -> Storage -> Directories tab do not exist
2. The Merak Service does not have the correct access permissions to the above directories
3. A disk drive is full
4. Your disk is somehow corrupted
5. A user is very close to exceeding the mailbox size limit and he/she tries to send a message via WebMail and save such message to Sent folder.

--- snip ---