Symantec Mail Security for Microsoft Exchange file locations

Products

• Mail Security for Microsoft Exchange

Issue/Introduction

You want to know what file folders Symantec Mail Security for Microsoft Exchange (SMSMSE) uses. 

Resolution

64 bit

Program folders

C:\Program Files (x86)\Symantec\SMSMSE

C:\Program Files (x86)\Symantec\CMaF

• This folder is not removed when SMSMSE is removed.

License folders:

C:\Program Files (x86) \Common Files\Symantec Shared\Licenses

C:\Program Files (x86)\Symantec\SMSMSE\<Version>\Server\SpamPrevention

C:\Program Files (x86)\Symantec\SMSMSE\<Version>\Server\UPLOADS

• This folder may or may not exist.

C:\ProgramData\Symantec Shared\Licenses

• ProgramData is a hidden folder.

Definition folders:

Server 2008 and 2012:

C:\ProgramData\Symantec\Definitions\SymcData\virusdefs32

Server 2003 x64:

C:\Program Files (x86)\Common Files\Symantec Shared\SymcData\virusdefs32

• Hawkings structure used by SMSMSE 6.09 and later.

C:\Program Files (x86)\Common Files\Symantec Shared\definitions\AntiVirus

• Contains definitions that the SMSMSE scan processes use.  Data is moved here from the virusdefs32 folder.

LiveUpdate folders:

C:\Program Files (x86)\Symantec\LiveUpdate

• Program files folder.

Server 2008 and 2012:

C:\ProgramData\Symantec\LiveUpdate

Server 2003 x64:

C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate 

• Contains log files and downloads folder.  Content of Downloads folder can be removed.
• Data in this folder is not removed when LiveUpdate is uninstalled.
• ProgramData (Server 2008 and 2012) and Application Data (Server 2003 x64) are hidden folders.

32 bit

Program folders:

C:\Program Files\Symantec\SMSMSE

C:\Program Files\Symantec\CMaF

• This folder is not removed when SMSMSE is removed.

License folders:

C:\Program Files\Common Files\Symantec Shared\Licenses

C:\Program Files\Symantec\SMSMSE\<Version>\Server\SpamPrevention

C:\Program Files\Symantec\SMSMSE\<Version>\Server\UPLOADS

• This folder may or may not exist.

 Definition folders:

C:\Program Files\Common files\Symantec Shared\VirusDefs

• Hawkings structure shared with SEP/SAV.
• Used by SMSMSE 6.0.8 and earlier.

C:\Program files\Common Files\Symantec Shared\definitions\AntiVirus

• Contains definitions that the SMSMSE scan processes use.  Data is moved here from the virusdefs folder.

LiveUpdate folders:

C:\Program Files\Symantec\LiveUpdate

• Program files folder.

C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate

• Contains log files and downloads folder.  Content of Downloads folder can be removed.
• Data in this folder is not removed when LiveUpdate is uninstalled.
•  Application Data is a hidden folder.