Security in a domain or Notification server has changed, now the "Altiris Agent Service" on the Workstation will not start. In the agent.log you will see errors similar to the following:
<event date='Sep 29 09:26:49' severity='1' hostName='MINAXPGOLD' source='ComService' module='aexnsagent.exe' process='aexnsagent.exe' pid='1180' thread='1212' tickCount='110984' >
<![CDATA[Unexpected error in ServiceMain: Failed to register class objects: The class is configured to run as a security id different from the caller (-2147467243)]]>
</event>
<event date='Sep 29 09:26:49' severity='1' hostName='MINAXPGOLD' source='AeXAgentActivate' module='AeXAgentActivate.exe' process='AeXAgentActivate.exe' pid='1128' thread='1132' tickCount='111000' >
<![CDATA[Error activating agent session 0: Access is denied. (-2147024891)]]>
</event>
Unexpected error in ServiceMain: Failed to register class objects: The class is configured to run as a security id different from the caller (-2147467243)
Error activating agent session 0: Access is denied. (-2147024891)
Security in one of the domains or the notification server changed. Now Workstations are not able to start the Altiris Agent Services.
1- Refer to TECH40842
2- If the previous doesn’t work giving ( Error activating agent session 0: Access is denied. (-2147024891)) in the agent.log proceed the following:
Go to START > RUN, type services.msc
find Remote Procedure Call (RPC) in the properties on the (Log on) tab,
Log on as: tick the radio button “Local System account” APPLY
you will be notified that the changes will not take effect till the service is restarted, as a result of not having the authority to restart the service or the tasks of the service are disabled simply restart the operating system.
OR
Open regedit, locate HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AeXNSClient\Security
Delete "Security" binary value subkey.
Restart the computer.
e
Applies To
NS 7 with one or more domains.