NullPointerException JAVA error when performing BULK upload on Identity Manager

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal

Issue/Introduction

Why does this NullPointerException appear when doing a Bulk Load on CA Identity Manager?

 

org.apache.jasper.JasperException: java.lang.NullPointerException 
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:409) 
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:309) 
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:242)

Environment

Release: CAIDMB99000-12.6.7-Identity Manager-B to B
Component:

Resolution

Make sure all the required fields are filled out as this is required to upload users. For example, in the feeder file located here:

<CA_IDM_HOME_FOLDER>\IAM Suite\Identity Manager\tools\samples\Feeder\CSVSamples

 

This header line has the following attributes:

action,uid,givenName,sn,cn,userPassword,mail,%ORG_MEMBERSHIP_NAME%,%ORG_MEMBERSHIP%,departmentNumber,l,postalAddress

 

Try to use this sample and adjust as necessary as these attributes are mandatory or an error will appear.

 

action,uid,givenName,sn,cn,userPassword,%ORG_MEMBERSHIP_NAME%,%ORG_MEMBERSHIP%