In CA Software Asset Manager, when I try to choose an application role, there are some that are not available. Why are they not available to choose?

Article Id: 15263
Status: Published
Updated On: 14-02-2018 07:49
Legacy Id: TEC1944653
Products:
CA IT Asset Manager , CA Software Asset Manager (CA SAM) , ASSET PORTFOLIO MGMT- SERVER , CA Service Management - Asset Portfolio Management , CA Service Management - Service Desk Manager
Issue/Introduction:



I am logging in with the Security Admin role. I am editing a user and assigning a profile and Application role.

When I try to choose an application role, there are some that are not available. Why are they not available to choose?

Environment:

Release: UAPMAC990JPP-12.9-Asset Portfolio Management-Asset Configuration
Component:

Resolution:

A user with the application role "Security Admin" is only allowed to assign roles with the same or a lower level of permissions.

For instance: If Security Admin does not have SELECT rights in Compliance and Contracts, they will not be able to assign a role which does have those rights.