In CA Software Asset Manager, when I try to choose an application role, there are some that are not available. Why are they not available to choose?

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Article ID: 15263

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Updated On:

Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction



I am logging in with the Security Admin role. I am editing a user and assigning a profile and Application role.

When I try to choose an application role, there are some that are not available. Why are they not available to choose?

Environment

Release: UAPMAC990JPP-12.9-Asset Portfolio Management-Asset Configuration
Component:

Resolution

A user with the application role "Security Admin" is only allowed to assign roles with the same or a lower level of permissions.

For instance: If Security Admin does not have SELECT rights in Compliance and Contracts, they will not be able to assign a role which does have those rights.