I set up IT Asset Manager 14.1 for Single Sign on but the login window still comes up. Why is this still appearing?

Products

• CA IT Asset Manager
• CA Software Asset Manager (CA SAM)
• ASSET PORTFOLIO MGMT- SERVER
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

I set up IT Asset Manager 14.1 for Single Sign on but the login window still comes up. Why is this still appearing?

Environment

Release: UAPMAC990JPP-14.1-Asset Portfolio Management-Asset Configuration
Component:

Resolution

If you are using a shortcut verify it is not pointing to the login window.

Login window link:

http://<servername>:99/ITAM/Pages/UserLogin.aspx 

The below link will not bring up the login window:

http://<servername>:99/ITAM