Clicking Reports Displays the Error Message: "No connection could be made because the target machine actively refused it 127.0.0.1:58081" When mscoree.dll Is Missing
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Clicking Reports Displays the Error Message: "No connection could be made because the target machine actively refused it 127.0.0.1:58081" When mscoree.dll Is Missing

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Article ID: 152619

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Updated On:

Products

Mail Security for Microsoft Exchange

Issue/Introduction

When clicking the 'Reports' tab in the Symantec Mail Security for Microsoft Exchange (SMSMSE) console, the following error message is displayed :   "No connection could be made because the target machine actively refused it 127.0.0.1:58081" and reports cannot be viewed.
 

Symptoms
Reports will not generate.

  • Home page statistics are blank, including the pie chart in the upper right corner. 
  • mscoree.dll is missing from C:\Windows\SysWOW64 directory.

Cause

SMSMSE requires use of the mscoree.dll library. If this library is missing then this error occurs.  This can happen if a catastrophic error has occurred on the computer and a "repair" of the operating system was performed.

Resolution

From a working operating system, copy the file mscoree.dll from C:\Windows\SysWOW64 to the same location on system that is experiencing problems.